Shipping & Delivery
- Shipping fees
- Sign & Send®
- Anticipated arrival times
- Keepsake Ornament Club
- Store pickup options
- Risk of loss
Shipping fees
Crown Rewards members get free standard shipping on $30+ orders. See additional details. Join Crown Rewards today.
It’s always free to personalize and mail a greeting card directly to your recipient with Sign & Send®—we’ll even provide the stamp. Or, you can still get free standard shipping when you spend $70 or more, per shipping address, after any promotion codes have been applied. No promo code required. See details.
For gifts, ornaments & gift wrap
| Shipping method | Purchases up to $29.99 | Purchases $30 to $69.99 | Purchases $70+ |
|---|---|---|---|
| Ship to Store | $7.99 | FREE | FREE |
| Standard Ground | $7.99 | $7.99 | FREE |
| Expedited | $15.99 | $15.99 | $15.99 |
| Rush | $21.99 | $21.99 | $21.99 |
For greeting cards only* (standard ground)
| Merchandise total | Shipping cost | Ship to Store cost |
|---|---|---|
| $0.00 – $7.99 | $1.99 | $1.99 |
| $8.00 – $14.99 | $2.99 | $2.99 |
| $15.00 – $29.99 | $4.99 | $4.99 |
| $30.00 – $69.99 | $7.99 | FREE |
| $70.00 + | FREE | FREE |
Other delivery options for cards
| Delivery method | Cost |
|---|---|
| Sign & Send | FREE |
| Expedited Shipping | $15.99 |
| Rush Shipping | $21.99 |
* This table applies if you have only greeting cards in your cart. If you’re also purchasing gifts, ornaments or personalized products, please refer to the standard shipping fees above.
Sign & Send®
Personalize a real Hallmark card or photo card, and we’ll address, stamp and mail it for free. Whether you type a message, upload a handwritten message or add a photo, your recipient will love seeing a personal message from you. Because it is sent via USPS First-Class Mail, tracking is not available.
Need it there faster? You can choose Expedited or Rush shipping for Sign & Send cards for an additional fee. See expected delivery times for each card in your shopping cart.
Anticipated arrival times
We’ll send you an email with tracking information when your order ships. We can ship to valid addresses within the United States. Because they’re made just for you, personalized products require extra processing time. See our holiday shipping dates.
| Shipping method | Cards, gifts & gift wrap | Personalized Ornaments |
|---|---|---|
| Ship to Store | 4-6 business days | 7-9 business days |
| Standard Ground | 4-6 business days | 7-9 business days |
| Expedited | 4 business days | 7 business days |
| Rush | 3 business days | 6 business days |
- Please choose Standard Ground if you’re shipping to PO boxes, U.S. territories or Overseas Military Mail (APO/FPO/DPO). Expedited shipping isn’t available for these addresses. Add up to two additional weeks for shipping to APO/FPO/DPO addresses.
- Weekend delivery is not available for Expedited or Rush shipping options.
- International shipping is not available.
Keepsake Ornament Club
You will receive free shipping for your KOC membership Dream Box, which will be shipped via standard ground. Any other items in your order, including Product Shop ornaments, will be charged the same shipping rates as other ornaments and gifts on Hallmark.com. Expedited or rush shipping options are available for Product Shop ornaments.
Store pickup options
- Same-day pickup now available in most major metropolitan areas. Pay online, and your order will be ready for pickup in less than 3 hours.
- Use the “shop by store” filter to shop in-stock gifts and cards at your favorite store.
- We’ll email you when your items are ready. You’ll need to bring your confirmation email and a valid ID with you. Just come to the checkout area of your store, and we’ll have your items waiting for you.
- Some stores offer curbside pickup—look for the “Curbside” label by the store name when you choose a store while shopping or in your cart.
- Orders placed outside of store hours may require longer processing time or be ready the next day.
- Some items, including all personalized products and Sign & Send cards, are not available for same-day pickup.
- Orders are held for 7 days after processing.
- If your local Gold Crown store is out of stock for your product, most items can be shipped to your store for free for orders totaling $30 or more. For orders less than $30, there is a fee for ship to store.
- Items usually arrive in 5 – 7 business days. Expedited shipping not available.
- You will receive tracking information when your order ships and a phone call from the store when it’s ready to be picked up.
Track your order status with your order confirmation email and email address, or sign in to see your full order history.
Questions about your order?
Risk of loss
Once Hallmark hands off your order to the carrier for delivery, we are not responsible for lost or stolen packages. To ensure our customers an optimal shopping experience, we may limit or suspend the refund/return policy in circumstances of excessive use, abuse or suspected fraud.