Hi, Cynthia- We are very sorry to hear that one of the cards you purchased does not stay in place. Hallmark stands behind the quality of our products. If you are not satisfied with your order, you may return it within 90 days of the original purchase date. Please call Consumer Care at 1-800-Hallmark (1-800-425-5627) for assistance with an exchange or refund.
Thank you for taking the time to reach out to us here.