Track your order status with your order confirmation email and email address, or sign in to see your full order history.
See our holiday order-by dates.
Delivery times are for in-stock merchandise only. Orders placed by 11:59 p.m. CT will ship the next business day. (Packages do not ship from our warehouse on weekends or holidays.) We'll send you an email with tracking information when your order ships. We can ship to valid U.S. Postal Service addresses within the United States.
We can address, stamp and mail your cards directly to your recipients. The service is FREE, and you only pay the cost of postage. Standard postage rates apply. Effective January 2014, the cost to mail most cards is 49¢. Postcards are 34¢ and Cards With Sound cost 90¢ to mail.
You can choose to mail or ship cards up to 12 months in the future. Please see our turnaround times below to choose the best shipping date.
If we’re mailing your card to recipients, it’s going by U.S. Postal Service. We can’t track it nor can we guarantee when it will arrive. Unfortunately, international maling is not available.
Want to personally deliver your card or add your signature? Choose to ship your cards back to yourself. Card orders are shipped via U.S. Postal Service, but if you need them more quickly, you can choose from expedited shipping options. You'll receive tracking information for ground and expedited shipping.
Orders placed by 11:59 p.m. CT will ship the next business day, except for foil cards, which require 2 days to print. We'll send you an email with tracking information, if available, when your order mails or ships. We can ship to valid addresses within the United States.
*Personalized books ship separately from other products and will have separate shipping charges.
Please allow up to 5 business days to print your personalized book before shipping. We'll send you an email with tracking information when your order ships. We can ship to valid addresses within the United States.
KOC shipping costs are based on the retail value of the ornaments you select, including both membership ornaments and exclusive bonus ornaments. KOC ornaments ship separately from other products (including Keepsake Ornaments) and will have separate shipping charges.