When will my order be sent?

Your order will be shipped or mailed by the next business day. Cards and gifts ship separately.


  • Foil cards and Customly Yours inserts will be shipped in 2 business days.
  • During holiday peak seasons (November and December), cards will be ready to mail or ship in 2 business days.
  • You can choose to mail or ship cards up to 12 months in the future.

We’ll send you an email letting you know your order has been mailed or shipped.

  • Cards and gifts ship separately. You'll get separate emails for each.
  • If your order is being shipped via FedEx, you’ll get tracking info.
  • If we’re mailing your card to recipients, it’s going by U.S. Postal Service. We can’t track it nor can we guarantee when it will arrive.

FREE ship to store delivery

  • Items usually arrive in 3 – 5 business days. Expedited shipping not available.
  • Store pickup is available for any item sold on Hallmark.com.
  • You will receive tracking information, a delivery confirmation from FedEx, and a phone call from the store when your order is ready to be picked up.

Need it faster?

Hallmark can send your order via FedEx 2-Day Air or FedEx Standard Overnight for an additional charge.


  • FedEx does not deliver to post office (PO) boxes, U.S. territories or Overseas Military Mail (APO/FPO) addresses.
  • Hallmark.com does not offer Saturday delivery or Priority Overnight services from FedEx.

Where do you deliver orders? Where can I mail cards?

  • We can mail or ship your order to valid U.S. Postal Service addresses within the United States. Unfortunately, international mailing or shipping is not available.
  • We use standard USPS first-class postage rates. Effective January 2014, the cost to mail most cards is 49¢. Postcards are 34¢ and Cards With Sound cost 90¢ to mail.
  • If we’re shipping your order via FedEx, it does not deliver to post office (PO) boxes, U.S. territories or Overseas Military Mail (APO/FPO) addresses.

What are your shipping costs?


Merchandise total U.S. Postal Service FedEx Ground* FedEx 2-Day Air* FedEx Standard Overnight*
Up to $4.99 FREE $6.99 $11.99 $14.99
$5.00 – $24.99 $2.49 $6.99 $11.99 $14.99
$25.00 – $100.00 $6.99 $6.99 $11.99 $14.99
Over $100.00 FREE $6.99 $11.99 $14.99

* You will receive tracking information.

Gifts* & ornaments

Merchandise total FedEx Ground FedEx 2-Day Air FedEx Standard Overnight
Up to $49.99 $6.99 $11.99 $14.99
$50.00+ FREE $11.99 $14.99

* Extra shipping costs apply for Customly Yours frames and additional inserts.