When will my order be sent?

Your order will be shipped or mailed by the next business day. Cards and gifts ship separately.

Need it by Christmas? See our holiday order-by dates.


  • Foil cards and Customly Yours inserts will be shipped in 2 business days.
  • During holiday peak seasons (November and December), cards will be ready to mail or ship in 2 business days.
  • You can choose to mail or ship cards up to 12 months in the future.

We’ll send you an email letting you know your order has been mailed or shipped.

  • Cards and gifts ship separately. You'll get separate emails for each.
  • If your order is being shipped via FedEx, you’ll get tracking info.
  • If we’re mailing your card to recipients, it’s going by U.S. Postal Service. We can’t track it nor can we guarantee when it will arrive.

FREE ship to store delivery

  • Items usually arrive in 3 – 5 business days. Expedited shipping not available.
  • Store pickup is available for any item sold on Hallmark.com.
  • You will receive tracking information, a delivery confirmation from FedEx, and a phone call from the store when your order is ready to be picked up.

Need it faster?

Hallmark can send your order via FedEx 2-Day Air or FedEx Standard Overnight for an additional charge.


  • FedEx does not deliver to post office (PO) boxes, U.S. territories or Overseas Military Mail (APO/FPO) addresses.
  • Hallmark.com does not offer Saturday delivery or Priority Overnight services from FedEx.

Where do you deliver orders? Where can I mail cards?

  • We can mail or ship your order to valid U.S. Postal Service addresses within the United States. Unfortunately, international mailing or shipping is not available.
  • We use standard USPS first-class postage rates. Effective January 2014, the cost to mail most cards is 49¢. Postcards are 34¢ and Cards With Sound cost 90¢ to mail.
  • If we’re shipping your order via FedEx, it does not deliver to post office (PO) boxes, U.S. territories or Overseas Military Mail (APO/FPO) addresses.

What are your shipping costs?


Merchandise total U.S. Postal Service FedEx Ground* FedEx 2-Day Air* FedEx Standard Overnight*
$0.00 – $1.99 0.49¢ $6.99 $11.99 $14.99
$2.00 – $3.99 0.99¢ $6.99 $11.99 $14.99
$4.00 – $5.99 $1.99 $6.99 $11.99 $14.99
$6.00 – $14.99 $2.49 $6.99 $11.99 $14.99
$15.00 – $23.00 $4.99 $6.99 $11.99 $14.99
$24.00 – $50.00 $6.99 $6.99 $11.99 $14.99
$50.00 – $100.00 $9.99 $6.99 $11.99 $14.99
Over $100.00 FREE $6.99 $11.99 $14.99

* You will receive tracking information.

Gifts* & ornaments

Merchandise total FedEx Ground FedEx 2-Day Air FedEx Standard Overnight
Up to $49.99 $6.99 $11.99 $14.99
$50.00+ FREE $11.99 $14.99

* Extra shipping costs apply for Customly Yours frames and additional inserts.