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Shipping and Delivery

FREE ship to store delivery

  • Choose Ship to Store at checkout for free shipping to participating Hallmark Gold Crown stores. Available for all items sold on Hallmark.com.
  • Items usually arrive in 3 – 5 business days. Expedited shipping not available.
  • You will receive tracking information when your order ships and a phone call from the store when it's ready to be picked up.

Looking for your order?

Track your order status with your order confirmation email and email address, or sign in to see your full order history.

Need it there by Easter?

See our holiday order-by dates.

Gifts & ornaments

Shipping costs

Shipping method Purchases up to $49.99 Purchases $50+
Ship to Store Free Free
Standard Ground $6.99 Free
2-Day Express $11.99 $11.99
Standard Overnight $14.99 $14.99

Anticipated arrival times

Delivery times are for in-stock merchandise only. Orders placed by 11:59 p.m. CT will ship the next business day. (Packages do not ship from our warehouse on weekends or holidays.) We'll send you an email with tracking information when your order ships. We can ship to valid U.S. Postal Service addresses within the United States.

Shipping method Turnaround time (from order to delivery)
Ship to Store 4-7 business days
Standard Ground 4-7 business days
2-Day Express 3 business days
Standard Overnight 2 business days

Exceptions:

  • We cannot deliver to post office (PO) boxes, U.S. territories or Overseas Military Mail (APO/FPO) addresses.
  • International shipping is not available.
  • Saturday delivery services are not available.

Cards & invitations

Mailing cards

We can address, stamp and mail your cards directly to your recipients. The service is FREE, and you only pay the cost of postage. Standard postage rates apply. Effective January 2014, the cost to mail most cards is 49¢. Postcards are 34¢ and Cards With Sound cost 91¢ to mail.

You can choose to mail or ship cards up to 12 months in the future. Please see our turnaround times below to choose the best shipping date.

If we’re mailing your card to recipients, it’s going by U.S. Postal Service. We can’t track it nor can we guarantee when it will arrive. Unfortunately, international maling is not available.

Shipping cards

Want to personally deliver your card or add your signature? Choose to ship your cards back to yourself. Card orders are shipped via U.S. Postal Service, but if you need them more quickly, you can choose from expedited shipping options. You'll receive tracking information for ground and expedited shipping.

Standard shipping (USPS)

Merchandise total Shipping cost
$0.00 - $1.99 $0.49
$2.00 - $3.99 $0.99
$4.00 - $5.99 $1.99
$6.00 - $14.99 $2.49
$15.00 - $23.99 $4.99
$24.00 - $49.99 $6.99
$50.00 - $100.00 $9.99
Over $100.00 Free

Other shipping options

Shipping method Shipping cost
Ship to Store Free
Standard Ground $6.99
2-Day Express $11.99
Standard Overnight $14.99

Exceptions:

  • Expedited shipping methods aren't available for PO boxes, U.S. territories or Overseas Military Mail (APO/FPO) addresses, but the USPS can deliver to those addresses.
  • International shipping is not available.
  • Saturday delivery services are not available.

Anticipated arrival times

Orders placed by 11:59 p.m. CT will ship the next business day, except for foil cards, which require 2 days to print. We'll send you an email with tracking information, if available, when your order mails or ships. We can ship to valid addresses within the United States.

Shipping method Turnaround time (from order to delivery)
Ship to Store 4-7 business days
USPS/Standard Ground 4-7 business days
2-Day Express 3 business days
Standard Overnight 2 business days

Personalized books

Shipping costs

Shipping method Purchases up to $49.99 Purchases $50+
Ship to Store Free Free
Standard Ground $6.99 Free
2-Day Express $11.99 $11.99
Standard Overnight $14.99 $14.99

*Personalized books ship separately from other products and will have separate shipping charges.

Anticipated arrival time

Please allow up to 5 business days to print your personalized book before shipping. We'll send you an email with tracking information when your order ships. We can ship to valid addresses within the United States.

Shipping method Turnaround time (from order to delivery)
Ship to Store 8-11 business days
USPS/Standard Ground 8-11 business days
2-Day Express 7 business days
Standard Overnight 6 business days

Keepsake Ornament Club

Shipping costs

Merchandise total Shipping cost
Up to $49.99 $6.95
$50.00 - $74.99 $9.95
$75.00+ $12.95

KOC shipping costs are based on the retail value of the ornaments you select, including both membership ornaments and exclusive bonus ornaments. KOC ornaments ship separately from other products (including Keepsake Ornaments) and will have separate shipping charges.